Travelling to Tenerife. Updated information

Post updated on September 18th

Covi-19 data in Tenerife

The indicators for the development of Covid-19 in Tenerife show a cumulative incidence of infections over the last seven days of 42.16 cases per 100,000 inhabitants. The infection rate over the last seven days for the Canaries as a whole is 67.34, twenty-five cases more per every 100,000 inhabitants than in Tenerife.

For the last 14 days, the cumulative incidence for Tenerife is 71.91 cases, less than half of the 155.43 of the Canaries as a whole.

The island of Tenerife has 0.34% of total Covid-19 cases (since the start of the pandemic in the month of March) in a population of 917,841 inhabitants. This means that the number of positive cases for every 100,000 people is 345 for this period. Of the 3,169 positive cases since March, more than 1,704 have been discharged. At the present date, 18 September, the island has 1,342 active cases, with the vast majority in Santa Cruz de Tenerife and La Laguna.

Before travelling to Tenerife

It is now possible to travel to Tenerife without having to carry out any form of quarantine, be it from another Canary Island, any other part of Spain (except those areas that have gone back to a previous phase of de-escalation) or the rest of the countries belonging to the European Union.

If you are flying from abroad, you must fill in the FCS travel form on the the Spain Travel Health portal (in Spanish, English, German and French)(in Spanish, English, German and French) or in the mobile app (which can be downloaded from the same website). This way you will obtain the QR Health Code that you will have to show, on paper or on your mobile phone, at the airport health control to be able to follow your journey.

On planes and around the airport:

• The use of a mask is mandatory, both within airport facilities and on aeroplanes, following the orders given by airport authorities and airlines.

• Each passenger will travel with a preassigned seat number and may be required to offer information regarding personal details, onward location, health and the flight on which they arrived on the island. This information must be held by the company for a minimum of four weeks after the journey.

• The Foreign Health department is using cameras to carry out temperature checks of all international passengers arriving at the island’s airports.

• There is a possibility of random temperature controls being carried out on passengers.

• Online check-in is recommended, although it must be born in mind that many airlines are no longer allowing carry-on baggage in the cabin, except for a small bag for personal use that fits under the seat.

Holidays in Tenerife

In general:

  • Maintain a distance of 1.5 metres from anyone not in your group.
  • Wash or disinfect your hands.
  • The use of masks will now be mandatory for everyone of age six and over. It will be mandatory to wear a mask on public streets, in closed spaces for public use, areas open to the public and also in outdoor spaces, regardless of whether the interpersonal safety distance of at least 1.5 metres can be maintained.
  • Masks will also be mandatory in accommodation establishments and restaurant industry businesses, including bars and cafés. The only times when this obligation can be excluded is during food and drink consumption.
  • On beaches and at swimming pools, the obligation to use a mask will only be excluded whilst bathing and when remaining in a specific place, without moving around, and provided that the interpersonal safety distance between all people not from the same household can be guaranteed. Nevertheless, the use of a mask will be mandatory when entering and leaving the beach or pool area, when moving around and during any walks taken around the area or facilities.
  • The use of a mask is recommended in private spaces, both indoor and outdoor, when celebrating gatherings of people coming from several different homes.
  • The correct use of the mask is also obligatory. It must cover the nose and mouth completely at all times, and must also be properly adjusted to the nose and chin, to prevent the expulsion of respiratory secretions into the environment.
  • The correct use of the mask is also obligatory. It must cover the nose and mouth completely at all times, and must also be properly adjusted to the nose and chin, to prevent the expulsion of respiratory secretions into the environment.

In shops and public establishments, in general:

• Different rules regarding capacity have been set in place to avoid crowds, as well as measures regarding disinfection, prevention and reconditioning in all areas.

• In communal areas, appropriate organisational measures to adopt have been clearly set out in order to avoid crowds and ensure that clients and workers maintain a minimum interpersonal safety distance of 1.5 metres. If this is not possible, alternative measures will be taken.

In accommodation establishments:

• Each establishment is obliged to have a specific Contingency Plan to reduce and avoid the spread of COVID-19, with the aim of complying with all of the hygiene and cleaning measures that have been reinforced, as well as personnel training.

• Fabric items within rooms have been reduced, and the blankets and pillows that are stored in cupboards must be protected.

• Large gatherings of people should be avoided, and the use of masks in open or closed common spaces is mandatory, regardless of the maintenance of interpersonal safety distance.

• Entertainment activities will be carried out in the open air, with a mask and avoiding the exchange of materials. The same applies to the use of swimming pools.

  • For restaurant and cafeteria services, the use of a mask is obligatory, except when food and drink consumption is actually taking place.
  • The maximum number of people allowed per table or group of tables when sitting indoors is 10.
  • Should a buffet service be offered, there will need to be specific organisational and security measures set in place to ensure that, at all times, clients are complying with the use of masks, the correct hand hygiene measures and maintaining the physical distance of 1.5 metres from anyone outside their household.      

• Buffets must be separated from customers by the use of a protective screen, offering fresh or pre-prepared products in individual portions, protected from the environment.

• In dining areas, hydroalcoholic gels will be positioned at the entrance, tables will be 1.5 metres apart and will be cleaned and disinfected between one group of clients and the next. Items of shared use, such as serviette holders or toothpick dispensers, will be removed.

On means of transport:

• On all means of transport, be it public or private in the case of rental cars, companies are obliged to comply with specific health and hygiene standards.

• They all must have the maximum allowed capacity clearly visible as well as the measures they have adopted to maintain social distancing.

• You will have to wear a mask on any public transport and on private transport as long as it is shared with people you do not live with.

• Buses will be entered via the rear door and you must follow the seat recommendations if places are not previously assigned.

• Rental cars will be disinfected and used on rotation, meaning that the first car to be handed in will be the last to be used again.

On the beach:

• The interpersonal security distance of 1.5 metres mut be maintained at all times, limiting the capacity to 4 square metres per person. Some beaches offer systems for prior reservation.

• On beaches and at swimming pools, the obligation to use a mask will only be excluded whilst bathing and when remaining in a specific place, without moving around, and provided that the interpersonal safety distance between all people not from the same household can be guaranteed. Nevertheless, the use of a mask will be mandatory when entering and leaving the beach or pool area, when moving around and during any walks taken around the area or facilities.

• Sunbed services must comply with security measures, through the correct cleaning and disinfection between clients. The use of a towel is mandatory.

• Groups of sunbeds must be separated by 1.5 metres, which ensures the correct safety distance with other people.

• The use of showers and foot washes must be carried out respecting the one-person-at-a-time rule.

Restaurant and catering services:

• The distance between clients and staff will be at least 1.5 metres, avoiding crowds.

  • The use of a mask is obligatory, except when food and drink consumption is actually taking place.

• The maximum number of people allowed per table or group of tables when sitting indoors is 10.

• Hydroalcoholic gel dispensers will be located at the entrance.

• Between one group of clients and the next, tables will be disinfected and the staff will indicate which one is ready for use.

• The tables will be separated from each other by at least 1.5 metres and waiters will wear a mask during service.

• The use of self-service items such as serviette dispensers, salt and pepper pots or menus is not allowed.

• Bars and restaurants will not be able to accept customers after 00.00 hours and will have to close at 1.00 hours in the morning.

• Smoking is prohibited in all catering and restaurant establishments.

Nature tourism

• Outdoor and nature-based activities are allowed: hiking, cycle tours, paragliding, surfing, wind and kitesurfing, diving, bird-watching, whale-watching, stargazing, etc.

• In natural or open-air spaces outside population centres, the obligation to wear a mask is excluded as long as the influx of people allows the interpersonal safety distance of at least 1.5 metres to be maintained.

• Companies dedicated to Active Tourism are obliged to comply with all relevant hygiene measures, disinfecting the materials after each use, and respecting the safety distance between people.

• If the activity is contracted with a tourist guide, it can be carried out for groups of up to a maximum of fifty-five people, providing all necessary measures to ensure the interpersonal safety distance during the development of the activity are provided, and maintaining physical protection with the use of masks in closed and open public spaces. These activities will, preferably, be arranged by prior appointment. During the activity, the transit through areas or places likely to generate crowds should be avoided.

Culture

• Parties, festivals and popular events remain currently suspended.

• Guided tours are allowed, without the use of materials such as audio guides or information brochures.

• The use of masks is mandatory for everyone

• In the island’s theatres and auditoriums, seats must always be previously assigned and only set together in the case of groups who live together.

• In the rest of cases, the safety distance will be upheld.

  • When visiting monuments and other cultural facilities, the conditions established for such activities must be respected. During the visit, audio guides, brochures or other similar material cannot be provided. On transport vehicles being used, the cleaning and hygiene standards established must be adhered to. Groups are limited to a maximum of 55 people.

• Smoking is prohibited in all entertainment, leisure, hotel, restaurant and
in any other type of establishment open to the public

Purchases

• Shops must adopt the necessary hygiene measures and have reduced their capacity to 75%.

• The use of a mask is compulsory, as is the use of hydroalcoholic gel at the entrance.

Night-time leisure

• At the moment, the nightlife venues such as discotheques, dance halls and bars are closed.

• The Government also forbids gatherings and parties on leisure boats wherever is it not possible to maintain a safe distance.

• Remember that the consumption of alcoholic beverages on public roads will be sanctioned.

Conditions for the development of certain activities, public shows and businessesPublic shows

• The use of tobacco inhalation devices or any similar or related device is forbidden in all entertainment, leisure, hotel and restaurant venues and in any other type of establishment that is open to the public.

• Recreational and leisure boats carrying out economic activity may only open their outdoor spaces to the public, exclusively for seated consumption. At all times, the maximum capacity allowed will be 75%.

Turismo de Tenerife is not responsible for any errors in the translation or transfer of the information contained in this document. It is always recommended to consult the original document, available at the following address:

http://www.gobiernodecanarias.org/boc/2020/164/

Remember:

In the event of any symptom that may lead to a suspicion of infection, such as a cough, fever or respiratory distress, the following is recommended:

1. Self-isolation: in a single-occupancy room with a window, keeping the door closed, and, if possible, a separate bathroom. If this is not possible, maintain the safety distance of 2 metres with others at all times and exercise extreme hygiene measures.

2. Call the COVID-19 information telephone helpline set up by the Canarian Government. Dial 900 112 061 if you speak Spanish or 112 to be assisted in English. Depending on your situation, they will inform you about how to proceed.

You can find more information by visiting the Tenerife Tourism Board (Turismo de Tenerife) (https://www.webtenerife.com/)

*This document was updated on August 14th.

49 Comments

  1. Is there any update available regarding travelling from the UK to Tenerife? I know a friend who has just got back from a few days in Tenerife and she didn’t have any issues. A couple of the Air BnB apartments that I have messaged however have stated that their pools are still currently closed. Is there any update expected this week so I’m more equipped to know if I should travel next week?

    • Hi Sophie! This post is now updated with the most current information. Hotels and apartments can reopen their pools but they may decide to not do it yet (so it’s best to contact them before as you did). Beaches are open so are restaurants and bars (although again some of them may decide to not open yet). Thanks!

  2. Liam Fitzpatrick says:

    Hi
    Can you tell me what restrictions hotel pools have? We are due to travel this month but have heard some hotels only allow 30 minutes pool time and only 4 people at once? So we may have to cancel

    • Hi Liam! Currently each hotel applies the new restrictions in different ways. It’s best that you contact your hotel directly via social media or email and know by them first hand. Thank you!

  3. Tristan Gentleman says:

    Hi, looking at a last minute break to Los Cristianos as our original plans have fallen through. Reviewing the latest update about beaches it states that some have reservation systems in place! Could you advise if this applies to either Las Vistas or Los Cristianos beaches?

  4. Janet mutchell says:

    Are you allowed extra allowance in your suitcase as your not hand luggage o. The planr

  5. debbie johnson says:

    We are going to Tenerife at the End of August do we have to fill the FSC form about health to hand in at the Airport when we arrive

  6. Hi,hope your well,we are hoping to come out to Tenerife in October
    will bars be operating normal,tribute acts still working ?
    lora park ?
    water parks ?
    many thanks
    john friend

    • Hi John! At the moment water parks are slowly reopening (Aqualand just reopened a few days ago) and bars are beginning to open too. Loro Parque doesn’t have a reopening date yet but they are working hard on it.
      We’ll keep updating all the important information on these posts as the situation evolves.
      Thanks!

  7. Rudy Polak says:

    Hi Javier, you write: “Before traveling to Spain, make sure you have signed the form, on the web spth.gob.es or in our mobile app.”

    Which mobile app? I can’t seem to find it anywhere on your site.

    Kind regards,

    Rudy

  8. Hi. With my girlfriend we will come to Tenerife at the end of August. So everything what we need do is fill the FSC? Negative test on Covid-19 we do not need? Thanks.

  9. are bars open as norm in los cristianos tenerife?

  10. Sadiq Islam says:

    Hi Javier,

    I will be travelling to Tenerife (Costa Adeje) on the 14th of August with my wife and two kids. My youngest is 4 years of age and suffers from mild autism. Is wearing face masks mandatory for all children or only those of a certain age?

    Also, regarding the FSC form, can I complete the forms on behalf of both my children or does it need to be a doctor?

    Many thanks
    Sadiq

  11. Hi,
    We will visit Tenerife from 1 till 15 August. Now the Siam park and the Loro park are closed. Will they reopen somewhere coming weeks?

    Thanks in advance .

    Robert

    • Hi Robert!

      A the moment there isn’t a reopening date just yet. They are working hard on it and they’ll announce it first on their social media, so it’s a good idea to check their facebook page for new info. Thank you!

  12. Nils Grillbanks says:

    Greetings Javier,

    Will be visiting Tenerife South from 2nd September! Would there be updates to relax or ease restrictive safety measures during this September regarding attractions, restuarants, entertainments, etc.
    Thanks for information.
    Best regards

    • Hi Nilss!! The measures will be adapted to the situation. At the moment the security measures are maintained for general and individual security; but that travelers in Tenerife are already enjoying the restaurants, beaches, nature and park as the Aqualand or Forestal Park of the island

  13. natalie croft says:

    hi i am meant to be travelling to tenerife 16th – 23rd August with my husband, 15 yr old son & 19 yr old son and his girlfriend.
    We have today read that the Canaries Goverment are putting a Coronavirus insurance in place for travellers. Can you tell me anymore information or where to find it please?
    Many thanks for your help
    Natalie

    • Hello Natalie, If you have symptoms such as cough, fever, shortness of breath or general malaise, please isolate yourself in your accommodation and call 900 112 061 so that they can guide you and refer you to the appropriate health centre.

      Remember to go to any health centre on the islands with a mask and avoid touching any surface with your hands.

      Thank you and welcome!

  14. Morning Goi, can you please tell me the latest info re the Covid 19 outbreak in Golf De Sur

    • Hello,

      First of all, thanks you for your interest. The information about these news are confusing, as the Golf course gives its name to the area around it. Golf del Sur and its bar remain closed, the have an opening date on September 25th. The entire staff is healthy and looking forward to being back to work.

      Regards,

  15. Davíð Kjartansson says:

    Good afternoon

    We are a couple hoping to visit Tenerife on the 19th of August and stay for some time. On the way back we have to fly via UK. My question is is that allowed? or do we have to go straight into quarantine in UK before we head back home to the Scandinavian countries. Or should we fly home via other country then UK?

  16. Hi Javier,

    could you help please. You gave a link about that who can be medically exempt of wearing a mask but on the main page – using google translate – I found nothing. There is a pdf what I can’t translate. I have bad allergy, sometimes mild asthma. I travelled regularly there as the salty air and water helped a lot in past. Here in the UK we don’t need any proof (like something written by a doc), to state that you have a condition is enough. It’s really a big problem to me as I can’t get air enough and start to hyperventilate just in 1-2 minutes. Because of it I really would need to know that how can I apply to be exempt if at all. Will other people bully me if I don’t wear one? Many thanks in advance.

    Is the Loro open now please?
    Lago Martinez?
    Mercadona in Martinez Centre?

    Maybe sounds nut but I am also EMF sensitive very badly. I had to leave Croatia after just 3 days as was so poorly as they implemented 5G everywhere where I was and more 4G, too. Constant headache and dizziness among others. What’s the situation in Puerto de la Cruz centre part compared to February? Any new installations? Again, thank you so much.

    • Hello,

      In order to justify not wearing a mask for medical reasons, you will need a medical report, with your signature and member number, stating that the subject’s health problem is incompatible with the use of a mask. If you do not have this document with you, you can always present these papers when presenting allegations to appeal the sanction.
      Loroparque is not open yet, hopefully it will be soon; but Lago Martiánez is. The Supermarkets have not been closed at any time, so in principle it has to be open.

      Regarding the Wifi network, it has been maintained since February

      Welcome Lisa!!

  17. Hello Javier –
    what are the beaches (if any) that require reservation ahead of time?
    Thanks!

  18. Dear Javier,

    thank you for your kind answer and please forgive me to being a pain in the ass and being straightforward.
    Apart from asthma (allergy to mold, dust, many chemicals, some flowers, EMF radiation – worst among all) I have a past being attacked by a pshicho, pedofil who tried to strangle me. While I might would have difficulties in the English side to find a GP to prove asthma, allergy (they still not working, even cancer patients have to wait, people are dying in numbers and not because of covid but the lack of health care) I can easily prove two things. At the age of 9 I was attacked and almost died due to suffocating, the man was caught, court case, jail. Easy to prove. Later I had very bad panic attacks and was unable to work for 2 years (we didn’t know the reason later turned out that the real culprit was being EMF sensitive, I worked to a company where there were many computers and cell phones in a small place).
    While i would be more than happy to travel and boost your economy like spending there, the last thing I need to be screwed, harassed and so. If I go, I go to help myself (salty air not blocked) and to help you (support to those who make their living from tourism).
    Please help me, which VALID reason I could use and how to avoid being harassed while being there? Thank you and sorry for the extra effort.

    • Dear Lisa,

      I’m very sorry for everything you’ve had to go through; and I understand the anxiety and fears you’re suffering from. Tenerife is a safe, peaceful destination with a great health system; but it is impossible to insure that nothing happens in any destination in the world, unfortunately there is always a risk, however minimal.

      I hope that you finally dare to enjoy the peace and quiet of Tenerife. Thank you! and have a great day

  19. Hi again! Is still enough do fill the FSC? Or I have to go to quarantine or bring negative test on COVID after I will come to Tenerife? I know situation is worse on every country.

    Thanks

    • Hello Robert,

      To come to Tenerife you only need to fill in the form; the quarantine has to be passed when returning from the Canary Islands in some countries with UK

  20. aline carbonnet says:

    Bonjour Javier,

    Nous comptons venir de FRANCE tout d’abord par la route jusqu’à l’avion à Barcelone pour nous rendre chez vous du 6 septembre au 19 septembre .

    Pensez vous que les mesures sanitaires déjà en place ne seront pas durcies d’ici notre arrivée ??
    Nous ne voulons pas nous retrouvez coincés malgré la beauté de votre île .

    J’ai déjà demandé à votre ministère du tourisme qui m’a gentiment répondu que nous étions les bienvenus sans restrictions particulières ( pas de PCR etc.. ) et qu’il fallait respecter les règles en vigueurs , ce qui va de soi 🙂

    merci de votre réponse
    bien à vous

    • Bonjour et merci pour votre question et d’avoir choisi Tenerife pour vos vacances !

      Tenerife est l’une des destinations où le taux d’infection est le plus faible en Espagne et nous sommes sûrs que vous apprécierez votre séjour sur l’île. Nous ne pouvons pas anticiper ce qu’il va se passer dans le futur et déjà vous garantir quelles mesures seront en place ces jours-là. Nous vous recommandons de suivre les mises à jour sur les pages officielles pour vous tenir au courant :

      https://www.hellocanaryislands.com/coronavirus/

      Nous restons à votre disposition,

      L’équipe de Turismo de Tenerife

  21. David Evans says:

    Can you give me details of the insurance that the Canaries government has set up with AXA insurance to cover tourists if they get covid 19 virus please.

  22. Hello,
    Is it possible to fly from the USA with a negative covid test, and filling out the form?

    • Hello Sarah!

      Currently the US government’s recommendation is as follows:

      International travel warnings for coronavirus (COVID-19)
      “The State Department advises U.S. citizens to avoid all international travel due to the global impact of the coronavirus (COVID-19). U.S. citizens visiting countries with commercial travel options should make arrangements to return home immediately, unless they are prepared to remain abroad indefinitely.”

      We recommend contacting your embassy in Spain:
      https://es.usembassy.gov/

      Thank you!

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