SPET Turismo de Tenerife S.A.
C. Alcalde José Emilio García Gómez, 9
38005. Santa Cruz de Tenerife
Canary Islands – Spain
Mercantile Registry of Santa Cruz de Tenerife, Vol. 822, Folio 46, Sec. 8, Page TF-3506, Entry A 1
Tel.: 902 321 331
Fax: 922 237 876
Data protection officer: email@example.com
To provide its services, Turismo Tenerife needs to gather
certain information about you. In this Privacy,
Data Protection and Information Society Services Policy, we describe the information we
gather, what we do with it and how you can manage and control
how your information is used.
The user is informed how Turismo Tenerife,
as controller, processes the personal data provided to it
through the website www.webtenerife.com , forms
and other data it may be provided in future by any
The user must freely and voluntarily decide if they wish to provide their
The chosen service will not be provided
without your express consent. If the user withdraws their
consent to any processing, this will not affect the
legality of processing that has already taken place. By using or
interacting with the service, you accept the processing of your information
as explained in this Privacy, Data Protection and Information Society
2. Why do we process your data?
Turismo Tenerife processes your personal data for the following purposes:
Tourism Promotion: promoting the values of the island of Tenerife as a
tourist destination. Implement Tenerife’s tourism strategy according to
the different markets the island receives visitors from, as well as the
products to promote in each market. Cooperate with different
players in the tourism industry with the aim of creating synergies and
In-Destination Actions: regenerating the destination with the
aim of increasing our quality, competitiveness and sustainability
as a tourist destination.
Economic Promotion: attracting investments for strategic
projects (related to renewable energies, knowledge,
technology, communications, etc.), giving foreign companies advice on
grants, credits and subsidies; and participating
in events, trade missions and trade fairs where business
opportunities are presented. Promoting the island’s position as a tricontinental
Associating with Tenerife-based companies: because through this project, companies,
industry professionals and public administrations draw up and agree on
the island’s tourism strategy, participate in the evolution of the island’s
main economic driver and defend their interests in this
Offering the best services to its associates by establishing
the best internal and external alliances and collaborations.
Purposes based on the legitimate interest of the organisation.
Reports, Statistics and Specialist Studies.
3. Data processed by Turismo Tenerife
Identity data: full name.
Contact data: address, telephone number, fax number, email address.
Business data: company, tax identification code, position, directors, postal address,
telephone, fax, email address, website, type, category, etc.
Preference data: language.
Financial data: data we need to process payment for
the provision of the service.
4. Responsibility of the User
The user affirms:
That the data provided are accurate and undertakes to keep them
updated, with Turismo Tenerife not being responsible for the status of
That they acknowledge that the data are necessary and mandatory (except in
fields where this is indicated otherwise) to provide the service.
In the event that the user provides third-party data, the user declares that it has
their consent and undertakes to notify
the owner of the data of the information contained in this
Privacy, Data Protection and Information Society Services Policy, holding
Turismo Tenerife harmless from any liability. Turismo Tenerife may
conduct the necessary checks, adopting the corresponding
measures, in accordance with data protection legislation.
To be of legal age.
5. Storage of Data
The user's data will be stored until they
fulfil their purpose or until the user requests that
Turismo Tenerife erase them, objects, or withdraws their consent.
Your personal data will be blocked when they are no longer necessary
for the purpose they were collected for or the user limits their
processing, remaining at the sole provision of the Judges and Courts, the
Public Prosecutor or the competent Public Administrations, in particular the data
protection authorities, to handle any liabilities
stemming from the processing, within the limitation period.
Once this limitation period has elapsed, your data will be erased.
6. Who will receive your data?
Turismo Tenerife may communicate your data to:
Companies in which Turismo Tenerife has holdings or the operators of Turismo Tenerife,
solely for internal administrative ends, for the aforementioned
purposes or to fulfil legal obligations.
Suppliers, partners and collaborating companies, service providers
that have access to your personal data and process them on behalf of
Turismo Tenerife as a result of their service provision,
for the aforementioned purposes or to fulfil legal obligations.
Third-party payment processors. In this case, we only request
your credit card information and other financial data we need
to process your payment.
Judges, Courts, the Public Prosecution Service, State Security
Forces, Public Administrations, Data Protection Control Authorities, for
proper compliance with legal obligations.
The recipients specified in this section may
be inside or outside the European Economic Area, with
international data transfers being duly legitimised in the latter
7. What Rights do you have?
You may exert your rights of:
Not to be the subject of a decision exclusively based on the automated
processing of your data.
Withdrawal of consent.
You may exert your rights by sending an email to:
or in writing to: Turismo Tenerife, C/Alcalde José
Emilio García Gómez, nº 9, 38005, S/C de Tenerife. And in general, consult
all information relating to the processing of your personal data
by digitally signing the email or attaching a photocopy of your
identity document, at any time and free of
You may file a complaint in relation to the
protection of your personal data with the Spanish Data Protection
Agency at any time. For more information: www.agpd.es
8. Security Measures
Turismo de Tenerife will process user data confidentially
and maintain its secrecy in accordance with data protection
legislation. The procedural, organisational and
technical measures necessary to keep your data secure and prevent their
modification, loss or unauthorised processing or access will be applied in accordance with the
state of the art, the nature of the data stored and the
As a special security measure, Turismo de Tenerife may delete
personal data that are not required for the provision
of the requested service to guarantee that only necessary data are
processed. This measure is particularly relevant for sensitive data, as
Turismo de Tenerife does not process or need to process data of this category
in order to provide its services. There is no obligation to inform the user of
If you choose to leave our Website using links to third-party
Websites, Turismo de Tenerife will not be
liable for the privacy policies of these Websites or
any cookies they store on the user’s computer.
All notifications and communications between users and Turismo
Tenerife will be considered to be effective for all purposes when made
via post, email or telephone.
Users may contact Turismo Tenerife:
By post at the following address: C/Alcalde José Emilio
García Gómez, nº 9 , 38005 , S/C de Tenerife.
By email at the following address: