Travelling to Tenerife. Coronavirus Safety

Information updated on March 22nd, 2021

In this post you will find all the information you need to know about the protocols to follow before, during and at the end of your trip to Tenerife.

Traveling to and staying in Tenerife

In this link of the Spanish Government you will find all the information related to the procedures and requirements to travel to Spain

Welcome to Tenerife

In this link you will find relevant information, if you are about to travel to Tenerife.

All travellers staying in tourist establishments on the island will have to present their negative test result for Covid-19 during check-in.

It is mandatory that you download the RadarCOVID infection alert application on your mobile, available for both IPhone and Android. It will notify you of the risk of exposure to COVID-19 based on your location.

Covid-19 preventive measures

The Canary Islands Government has updated measures against Covid-19 to prevent its spread. These are the most important points:

Mandatory use of face coverings

• In public spaces, which is to say on public roads and paths, in open-air spaces and in any enclosed space for public use, or that is open to the public, while still maintaining a personal safety distance of at least 2 metres.

• In hospitality establishments and restaurants, bars and cafés. The only time when customers do not have to wear a mask is when they are consuming food or drink.

• In the workplace.

• In natural spaces or outdoors away from centres of population, you only have to wear a mask when the flow of people does not allow a safety distance of at least 2 metres to be maintained.

• On beaches and at swimming pools you are not obliged to wear a mask when bathing or while staying in the same place, without moving, and provided that respect for the interpersonal safety distance between everyone else can be guaranteed. It is obligatory to use a face covering when accessing, moving around and walking in these spaces and facilities.

• The owners of establishments, spaces and premises must ensure that their customers comply with these obligations.

• Correct use of masks is mandatory, meaning that they must completely cover the nose and mouth at all times. They should also be properly adjusted to the nose and chin to prevent any respiratory secretions being released into the environment.

  • The use of a mask is recommended in private spaces, both open and closed, when meeting people from different households.
  • Those at risk who cannot use a mask are prohibited from attending large events and acts.

General measures concerning safe capacities and distancing

  • As a general measure, the minimum distance between people who are not living together is 2 meters.
  • Being in public places between 22.00 and 06.00 is restricted.
  • In the case of medical or health services, the capacity will be 75%.
  • Hospitals and healthcare centres for the elderly – Given the outbreaks associated with health care in hospitals and social health care centres where older people reside (nursing homes) and the vulnerability of this population, visits and excursions are limited and must be supervised by centre staff. Established prevention measures will be strictly enforced. In hospitals, minors and pregnant women may receive visits. Those patients who have recovered from a Covid infection are exempt from this rule.
  • The maximum number of people in public or family gatherings, in spaces for public or private use, closed or outdoors, is of four people except in the case of cohabitants. In groups that combine cohabitants and non-cohabitants, the maximum group size is of four people. Those returning to the island to visit family are considered cohabitants in these circumstances.
  • Occupancy of public transport vehicles is limited to 50% of maximum capacity.
  • In cafes, restaurants and bars, the maximum table size is four people and outdoor seating areas are limited to 50% of total maximum capacity. Interior seating areas are closed except in hotels and regulated tourism accommodation where they remain open at a maximum capacity of 33% for the exclusive use of guests. Cafeterias for employees and indoor seating areas at hospitals can also open at 33% of capacity.
  • Smoking is not allowed in the outdoor spaces of restaurants, bars and cafes. All other activities, such as entertainment, that prevent a two metre safety distance between people is prohibited.
  • Group sizes in public and private spaces are limited to four people except in the case of cohabitants. Those returning to visit family within the Canary Islands are regarded as cohabitants for the duration of their visit. Between March 26 and April 9, for the Easter Holidays, non-cohabitants cannot meet in a private space or home.
  • Sports and exercise: For collective activities in the interior areas of sports facilities and centres, the maximum capacity is 50%. When it is not possible to maintain the safety distance of 2 meters permanently, a maximum number of 4 people per group is allowed, including the monitor. Outdoors, team sports or those practices or exercises in which the maintenance of said distance cannot be guaranteed at all times may not be practiced. For group activities in which it is not possible to maintain the safety distance of 2 meters permanently, a maximum number of 4 people per group, respectively, including the monitor, is allowed.
  • Touristic activities and guided tours can take place with maximum numbers of 20 people and stable groups of up to four people.
  • The maximum occupancy for places of religious worship, wakes, funerals or wedding ceremonies and other types of religious or civil celebrations is set at one third of the authorized capacity, while it will be 50% for celebrations that take place outdoors, setting a maximum number of 20 people in open spaces and 10 indoors with a maximum of 33% capacity. At burials, the maximum number of assistants will be 20 people, and five for cremation.
  • Casinos, bingo halls, arcades and games rooms, external betting venues and other premises and facilities similar to those for recreational gaming and betting activities will have a maximum capacity of 33%.
  • The maximum capacity on beaches and natural pools is 50% with groups of up to four people maximum.
  • In recreational and leisure boats, 50% of the capacity will not be exceeded, in groups of cohabitants of maximum 4 people.
  • In the swimming pools for collective use, saunas and spas or outdoor whirlpools, 33% of the authorized capacity will not be exceeded. Groups of people may not be more than 4 in number.
  • Camping areas, shelters or shelters will remain closed, except in the case of shelters that have private rooms with individual bathrooms.
  • Outdoor children’s and youth camps will have a maximum capacity of 33% and in groups of 4 people totalling up to 20 people including the monitor. These activities are not allowed indoors.
  • Visits to student residences are prohibited.
  • The activities in the rest of the recreational centres for children and young people, children’s play centres or associations are suspended.
  • Smoking, use of tobacco inhalation devices, water pipes, hookahs, shisha or the like will not be allowed in entertainment, leisure, hotel and restaurant venues, including terraces. Smoking is not allowed on public roads.
  • The sale and consumption of alcoholic beverages on public roads is prohibited. Public gatherings for the purpose of alcohol consumption are forbidden
  • As far as possible, work from home is encouraged in all activities that do not require physical presence.

If you think you may have Covid-19

1.- Insurance policy
The Canary Islands Government has set up an insurance policy for tourists who, while on vacation on the islands, may be affected by the disease. The details and how to act is available in 14 languages.

2.- How to act if you have symptoms compatible with Covid-19
If during your trip in Tenerife you notice any symptoms that may suppose that you have been infected such as cough, fever or respiratory difficulty; We recommend that you proceed as follows:

  • Self-isolating: in a room for single use with a window, keeping the door closed, and, if possible, a private bathroom. If it is not possible, keep a safety distance of 2 meters with the rest of the cohabitants, and extreme hygiene.
  • Call the COVID-19 information telephone number enabled by the Government of the Canary Islands 900 112 061 if you speak Spanish, or 112 to receive assistance in English.

Security protocols for travel professionals

Are you a professional in the tourism sector? We help you implement security protocols against Covid-19 for guests and staff.

Tenerife Covid-19 figures

Data, updated daily, of the accumulated Coronavirus infections in the Canary Islands and Tenerife compared to the rest of Europe.