Travelling to Tenerife. Coronavirus Safety

Information updated on 14th November 2020

In this post you will find all the information you need to know about the protocols to follow before, during and at the end of your trip to Tenerife.

Before you travel to Tenerife

Special procedures to complete before travelling to the Canary Islands?

If you travel from a high risk country: 72 hours before arrival: Active COVID-19 infection PCR diagnostic test with negative result.

If you do not travel from a high risk country: 72 hours before arrival: Active COVID-19 infection diagnostic test with negative result. This can be a PCR test or an antigen test that comes accompanied with a medical certificate. You must present the certificate during check-in at the tourist accommodation of your choice as it essential to access any tourist accommodation in the archipelago. However, to guarantee the safety of tourists and residents, and given the fact that in the Canary Islands we have managed to significantly reduce the rate of infections, we recommend and appreciate that you take at least an antigen test before traveling even if you are not staying in touristic accommodation.

Maximum 48 hours before travel (only essential if you are traveling from outside Spain): Fill in the health control form (FCS) that you must complete and sign electronically before your trip to the Canary Islands. You can access the form and sign it through the Spain Travel Health portal or through the apps for Android or iOS devices. Once signed, you will get a QR code that you will have to present when arriving in the Canary Islands (it is valid in digital and printed format). Remember that it is essential to fill out a separate form for each trip and person.

Please also check the terms and conditions of your travel company or airline prior to travel.

At the airport in Tenerife

  • You will have to show your QR code at the security checkpoint. You can take it printed or on your mobile.
  • Upon your arrival on the island, your temperature will be taken. If it is equal to or greater than 37.5ºC, you will be subjected to a health evaluation. All international travellers will be subjected to an evaluation that may include, in addition to taking their temperature, a document check and a visual examination.

Welcome to Tenerife

All travelers staying in tourist establishments on the island will have to present their negative test result for Covid-19 during check-in

It is mandatory that you download the RadarCOVID infection alert application on your mobile, available for both IPhone and Android. It will notify you of the risk of exposure to COVID-19 based on your location.

Covid-19 preventive measures

The Canary Islands Government has updated measures against Covid-19 to prevent its spread. These are the most important points:

Mandatory use of face coverings

• In public spaces, which is to say on public roads, in open-air spaces and in any enclosed space for public use, or that is open to the public, while still maintaining a personal safety distance of at least 1.5 metres.

• In hospitality establishments and restaurants, bars and cafés. The only time when customers do not have to wear a mask is when they are consuming food or drink.

• In the workplace.

• In natural spaces or outdoors away from centres of population, you only have to waer a mask when the flow of people does not allow a safety distance of at least 1.5 metres to be maintained.

• On beaches and at swimming pools you are not obliged to wear a mask when bathing or while staying in the same place, without moving, and provided that respect for the interpersonal safety distance between everyone else can be guaranteed. It is obligatory to use a face covering when accessing, moving around and walking in these spaces and facilities.

• The owners of establishments, spaces and premises must ensure that their customers comply with these obligations.

• Correct use of masks is mandatory, meaning that they must completely cover the nose and mouth at all times. They should also be properly adjusted to the nose and chin to prevent any respiratory secretions being released into the environment.

  • The use of a mask is recommended in private spaces, both open and closed, when meeting people from different households.
  • For those at risk who cannot use the mask, they are prohibited from attending large events and acts.

General measures concerning safe capacities and distancing

  • As a general measure, the minimum distance between people who are not living together is 1.5 meters.
  • In the case of medical or health services, the capacity will be 75%.
  • The maximum number of people in family gatherings, in spaces for public or private use, closed or outdoors, except in the case of cohabitants even when the safety distance can be guaranteed; it will be 6 people.
  • The maximum occupancy for places of religious worship, wakes, funerals or wedding ceremonies and other types of religious or civil celebrations is set at one third of the authorized capacity, while it will be 50% for celebrations that take place outdoors, setting a maximum number of 20 people in open spaces and 10 indoors. At burials, the maximum number of assistants will be 20 people and five for incineration or cremation.
  • Recreational centres for children, youth and neighbourhood associations remain closed.
  • Visits to student residences are prohibited.
  • Smoking, use of tobacco inhalation devices, water pipes, hookahs, shisha or similar is not allowed in entertainment, leisure, hotel and restaurant venues, including terraces. Smoking is not allowed on public roads.
  • The sale and consumption of alcoholic beverages on public roads is prohibited. Public gatherings for the consumption of alcohol are prohibited.

In restaurants, cafes and bars

  • The maximum occupancy is set at one third of the authorized capacity inside the premises and 50% on the terraces,
  • A separation distance of 2 meters must be respected between neighboring tables and different groups.
  • A maximum of two people are allowed to sit at the bar.
  • The maximum occupancy per table or group of tables indoors and outdoors is of six people.
  • Establishment closing hours are established at 11pm.
  • The use of tobacco inhalation devices and surrogates, and smoking is prohibited in all entertainment, leisure, hotel and restaurant venues and in any other type of establishment open to the public.
  • These restrictions will also apply to outdoor terraces; where a maximum occupancy of half the capacity is allowed and smoking is prohibited.
  • Take away of food and drink and and home delivery is allowed.
  • Self-service and / or common use products have been eliminated (napkin holders, letters, etc.)
  • Restrictions in catering and hospitality will also be applicable in these services of tourist accommodation establishments, where occupancy is limited to one third of the authorized capacity for common areas
  • The closure of discos, dance halls and bars with and without live musical performances is established. They can only open the premises that have an outdoor space and that maintain a 75% capacity limitation. Consumption is at the table (not bar) and dance floors are not yet allowed. A closing time is established at 23:00.

Outdoor activities in nature

  • In natiural areas or outdoors outside population centres, the obligation to wear a mask is excluded as long as the influx of people allows maintaining the interpersonal safety distance of at least 1.5 meters.
  • You will be able to practice outdoors and in the middle of nature, almost all the activities you can imagine: hiking, cycling, paragliding, surfing, windsurfing and kite surfing, diving, free diving, bird watching, whale watching, stargazing …
  • In the case of guided tourist activities and active tourism, they will be carried out in stable groups of six people, up to a maximum of 20, maintaining the safety distance between the different groups at all times.
  • For activities in pleasure and leisure boats, a maximum occupancy of one third of the authorized capacity is set and the hired excursions will be for groups of stable coexistence of no more than six people, maintaining distance between different groups, in addition to the mandatory use of a mask . At the moment, submarines for tourist use are not allowed
  • Golf Courses: 4-person matches can be held, as long as interpersonal distance is respected, not allowing the player’s ball to be manipulated by the caddie or fellow players. The use of buggies is limited to two people with prior disinfection.
  • In the case of children’s and youth camps in the open air, a maximum of 20 participants in groups of four ios allowed, while they are prohibited in closed spaces.
  • Recreational areas and camping areas, shelters, shelters and overnight camps are closed.

Cultural venues

  • There will be no public parties, festivals or popular events.
  • For cultural activities carried out in cinemas, theatres, auditoriums and similar spaces, the occupancy will be one third of that authorized indoors and 50% in outdoor facilities. These acts are subject to authorization of mass events, the public will be distributed in groups of stable coexistence, with a maximum of six people, separated by at least 1.5 meters.
  • The authorized capacity is also limited to one third in the case of activities in museums, exhibition halls and other cultural facilities, while it will be 50% in those outdoors.
  • In Tourist Interest centres and guided tours it is necessary to request an appointment due to capacity limitations. You can hire a tour guide to accompany you to visit our island, World Heritage sites such as La Laguna. The use of personal headphones is recommended for audio guides, which will be disinfected after each use.
  • In libraries, rooms and archive offices, the occupancy will be 50% authorized capacity and the maximum number will be six people for group activities
  • Smoking, eating or drinking is prohibited during sessions in all entertainment venues.

On the beach

  • On the beaches, 50% of the established capacity is set, calculated at a rate of four square meters of useful surface per person. Groups of up to six people and non-cohabitants should keep a distance of 1.5 meters when not using a mask.
  • Some beaches have prior reservation systems and time limits for stays.
  • On beaches and around swimming pools, mask use is not required during bathing and while sunbathing or remaining still in a certain space provided that respect for the interpersonal safety distance between all users can be guaranteed. The use of a mask is mandatory when arriving or moving around these spaces and facilities.
  • The sun lounger service is prepared so that you can use them safely, with cleaning and disinfection between clients and using your own towel. Groups of loungers are separated by 1.5 meters which ensures the distance from other people.
  • You can also use the showers and wash feet on the beach with one person using each facility at a time.

Shopping

  • Shops in Tenerife have prepared so they offer you a safe shopping experience.
  • Commercial and non-commercial establishments have their maximum occupancy reduced to half the authorized capacity.
  • The markets with periodic activity, agricultural or similar, will see their capacity reduced to 50% and must establish delimited spaces with controlled entry and exit points, as well as an effective system for counting and controlling capacity.
  • You must wear the mask at all times and disinfect your hands when entering with the gels that the locals have made available to customers.

Sports centres and spas

  • In gyms and indoor sports centres, a maximum of six people per group and the mandatory use of a mask during exercise is established, except for sports that require the use of swimming pools or outdoor sports courts. In these spaces, ventilation of the establishment must be guaranteed for at least 30 minutes, at the beginning and end of the activity, and, if this is not possible, the premises must remain closed.
  • As for the practice of federated sports activity of insular and regional competition, a maximum of 25 participants is set, public attendance and also the practice of contact sports are prohibited.
  • These same restrictions are set for the holding of mass sporting events, which are subject to authorization, and which may not have an audience either.
  • Spas and Wellness centres only work by appointment since they have capacity limitations. The use of a towel or bathrobe is mandatory within the facilities.

If you think you may have Covid-19

1.- Insurance policy
The Canary Islands Government has set up an insurance policy for tourists who, while on vacation on the islands, may be affected by the disease. The details and how to act is available in 14 languages.

2.- How to act if you have symptoms compatible with Covid-19
If during your trip in Tenerife you notice any symptoms that may suppose that you have been infected such as cough, fever or respiratory difficulty; We recommend that you proceed as follows:

  • Self-isolating: in a room for single use with a window, keeping the door closed, and, if possible, a private bathroom. If it is not possible, keep a safety distance of 2 meters with the rest of the cohabitants, and extreme hygiene.
  • Call the COVID-19 information telephone number enabled by the Government of the Canary Islands 900 112 061 if you speak Spanish, or 112 to receive assistance in English.

Security protocols for travel professionals

Are you a professional in the tourism sector? We help you implement security protocols against Covid-19 for guests and staff.

Tenerife Covid-19 figures

Data, updated daily, of the accumulated Coronavirus infections in the Canary Islands and Tenerife compared to the rest of Europe.