Tourist information centres

Tenerife has an extensive network of tourist information offices located across the island’s main areas. These information points are useful both at the beginning of your trip and during your stay, as they allow you to ask questions, collect maps and brochures, find out about nearby activities and receive recommendations tailored to the time you have available or the location of your accommodation.

• In the north of Tenerife, you will find offices in places such as La Laguna, Puerto de la Cruz, La Orotava, Los Realejos, Los Silos and Buenavista del Norte. There is also an information point at Tenerife North Airport, a convenient option for travellers arriving on the island who need advice on transport, routes or places of interest.
• In the south, there are offices in tourist destinations such as Los Cristianos, Playa de las Américas, Costa Adeje, Las Galletas, El Médano, San Miguel de Abona and Santiago del Teide. There is also an office at Tenerife South Airport, where you can obtain basic information as soon as you arrive.

To find the nearest office, use the area filters and check its location on the map. Each information point’s profile includes its address, telephone number, email address and up-to-date opening hours. Checking these details before setting off will help you choose the most convenient office and avoid visiting outside its opening hours.

Tenerife’s tourist information offices provide practical and personalised information to help you organise your stay before setting off on a route or while travelling around the island. You can ask about addresses, places of interest, beaches, walking trails, activities, events, public transport, nearby services and recommendations on what to visit in each area. The staff can also help you choose activities according to the number of days available, the municipality where you are staying, your interests and how you plan to travel around. For example, they can advise you if you are looking for family activities, nature routes, cultural visits, gastronomic experiences or accessible options. Many offices provide maps, brochures and information materials to take with you during your trip. They can also answer questions about distances, access, connections between municipalities or visiting conditions at certain locations, making it easier to plan your stay in a more convenient and realistic way.

Each office’s profile includes its address, telephone number, email address and opening hours. To find this information, search for the municipality or area you are interested in and open the profile of the relevant information point. It is advisable to check the opening hours before travelling, particularly at weekends, on public holidays or during periods when public opening times may vary. Some offices may also change their opening hours depending on the season or their location. When you need an answer to a specific question, you can telephone or write in advance. This is particularly useful for confirming the availability of brochures, asking about accessibility, requesting information on local activities or checking whether a particular service requires advance booking.

Yes. There are tourist information points at both Tenerife North Airport and Tenerife South Airport. They are a very convenient option for obtaining advice as soon as you arrive on the island, particularly if you are not yet familiar with the distances, means of transport or layout of the main tourist areas. At these offices, you can ask how to reach your accommodation, which form of transport to use, where to find nearby services or which places to visit during the first few days of your stay. You can also request maps and general tourist information to help you begin planning your trip. Before relying on this service, check the profile of the relevant office. This will allow you to confirm its location within the airport, its opening hours and its contact details, as these may vary.

Tenerife’s tourist information offices mainly specialise in the municipalities, activities and services available on the island itself. However, they can provide general advice on ports, airports and sea or air connections with other islands in the archipelago. This information can be useful if you wish to continue your journey to nearby destinations such as La Gomera, La Palma or El Hierro. They can also help you identify which port or airport you need to depart from and where to check transport timetables. For detailed information on accommodation, routes, walking trails, events, beaches or specific services on another island, it is best to contact the destination’s official tourist information office. There you will find more comprehensive local information adapted to the conditions of that particular island.

In general, you do not need to book before visiting a tourist information office. You can simply go there during its opening hours and ask about places of interest, routes, transport, activities or available services. However, certain special services, guided tours, local activities or assistance for groups may require registration or advance booking. These conditions depend on the individual office and the particular service you wish to use. When you need very specific information, are travelling with a large group or require accessibility-related assistance, it is advisable to contact the office in advance by telephone or email. You will find these details in the individual profile of each office.