Informative clause on compliance with data processing regulations - Casas Bioclimáticas

We hereby inform you that the personal data you supply us with will be processed in accordance with regulations on data protection. Therefore, our processing information is listed below.

DATA CONTROLLER: SPET, TURISMO DE TENERIFE, S.A., whose address is at Centro Internacional de Ferias y Congresos, Avda. de la Constitución, 12, 38005 Santa Cruz de Tenerife.


PURPOSE OF DATA PROCESSING: Guest registration at Casas Bioclimáticas (ITER – Instituto tecnológico de energías renovables S.A.), in order to manage their accommodation and related services. An additional purpose is to monitor and follow up on health incidents related with COVID-19.

LEGAL BASIS FOR PROCESSING: Processing is based on fulfilment of the services provided.

DATA RECIPIENTS: Data may be disclosed to:

ITER – Instituto tecnológico de energías renovables S.A. (A38259115) whose address is at Polígono Industrial de Granadilla, s/n. 38660 – Granadilla de Abona, Santa Cruz de Tenerife, contact telephone 922747700 and contact email:

Consejería de Sanidad del Gobierno de Canarias - Dirección General de Salud Pública (Ministry of Health of the Government of the Canary Islands - General Directorate of Public Health) whose address is at Rambla Santa Cruz, 53 · 38006 - S/C de Tenerife, contact telephone 922 474 900 and contact email:

Excelentísimo Cabildo Insular de Tenerife - ECIT (Distinguished Island Council of Tenerife) whose address is at Plaza de España s/n – 38003 Santa Cruz de Tenerife, contact telephone 901 501 901 and contact email

And disclosure may occur in cases in which there is a legal obligation to that end.

INTERNATIONAL DATA TRANSFERS: No international data transfers are foreseen.

DATA CONSERVATION: The personal data provided will be kept for the period of time that is strictly necessary to comply with the aforementioned, for the period in which legal liability exists, for as long as the commercial relationship is maintained, for as long as deletion is not requested by the personal data holder, and/or for a 6-year term counted from the last contact involving personal data.

If you have exercised, or decide to exercise, your right to delete, cancel, and/or limit the processing of your data, we will keep your information duly locked, without using it, for as long as necessary to undertake or defend claims or for the period of time in which any type of legal or contractual liability may arise in relationship with processing. These are cases in which there is an obligation to act and your data's recovery would be necessary.

RIGHTS: In accordance with the rights you are entitled to through current regulations on data protection, you may exercise the right to access, rectify, limit, delete, request portability, and oppose your personal data's processing. You also have the right to control your consent for data processing. You may direct your requests to this end to SPET, Turismo de Tenerife, S.A. REF: Protección de Datos/ Data Protection, whose address is at Avda. La Constitución, 12 - 38003 S/C de Tenerife or by emailing .

All individuals have the right to obtain confirmation on whether we at --- are processing personal data that concerns them or not. Data holders have the right to access their personal data, to request the rectification of inaccurate data, and/or, as applicable, request their data's deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, and for reasons related to their unique situation, data holders may request the limitation of –or oppose– their data's processing. In that case, --- will only keep said data for compelling legal reasons, compliance with any current regulations imposed by the government, or to undertake or defend any possible claims.

SUPERVISORY AUTHORITY: The data holder may exercise his/her right to claim as he/she deems appropriate or if he/she believes that the necessary information has not been provided properly, doing so by contacting the Spanish Data Protection Agency (AEPD) whose address is at C/ Jorge Juan, 6 • 28001 Madrid or through the website

If you have any type of query or concern about how we use your personal information, you can send an email to